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Account AccessPlease contact eHelp and request a Password reset. Please contact eHelp. You will be asked for the version of FXOT that you are using before they issue you with a new certificate or a new activation key. You will then be able to login with your existing username and password. Please contact eHelp and they will be able to reset your password. Please contact eHelp and they will be able to issue you with a new certificate. You will then be able to login with your existing username and password. Please login again, using your original password. Please ensure that you enter a ‘secure’ password, which must be a minimum of 8 characters long and include at least 3 of the following 4 items: 1 uppercase letter 1 lowercase letter 1 numeric 1 special character Please ensure that you enter a ‘secure’ password, which must be a minimum of 8 characters long and include at least 3 of the following 4 items: 1 uppercase letter 1 lowercase letter 1 numeric 1 special character FX TraderPlease verify the version of the Java Virtual Machine that you are using. You must be using either the Microsoft JVM or Java (Sun) versions 1.4.1_05 or 1.4.2_05 or higher. Please contact eHelp. Your account will need to be re-created. Please contact eHelp. Your account will need to be re-created. You may have a pop-up blocker installed. Please deactivate this before deleting your cache and all temporaty internet files. Then close all browser windows and try again. Please contact eHelp or your Sales Person. General Enquiries(1) Log into the Equities client portal; (2) Once you are logged on, click on 'Equities' from the main navigational header at the top of the screen. (3) From Equities main page, find the 'Site Tools' column on the righ-hand side of the main page; (4) Click on 'Saved Searches & Alerts' Once configured for BondHub access to UBS, you are required to log into UBS with your BondHub username/password. (1) Log onto the Fixed Income client portal; (2) Once you are logged on, click on 'Fixed Income' from the main navigational header at the top of the screen. (3) Under Fixed Income in the navigational header, click on 'Research & Strategy'; (4) Under 'Credit Research', select 'Create View' (1) Log onto the Foreign Exchange client portal; (2) From the main Foreign Exchange page, click on the 'FX Bottomline' link at the top right column of the page. (1) Log into the Foreign Exchange client portal; (2) Once you are logged on, click on 'Foreign Exchange' from the main navigational header at the top of the screen. (3) From the Foreign Exchange main page, find the 'Subscriptions And Alerts' area on the right-hand side of the page; (4) Select either 'SMS' or 'Email' You have at one time selected the 'Remember Me' functionality which strores your password within your computer. Please note, if you have reset your password recently there be an old password stored. Select the 'Remove user' link to remove the stored password and allow you to enter a password. From http://www.ibb.ubs.com, click on the 'Conferences' picture icon. Click on the 'Careers' link at the top of http://www.ibb.ubs.com. Please contact the Loan Desk at 212.713.4414 OR 212.713.4333. For US clients, please visit http://www.ubs.com and under the 'Client Login' column, click on 'USA Client Account Access' OR contact the Online Services Support Desk at 888.279.3343. For US clients, please visit, http://www.ubs.com/onesource/<your company's stock ticker> (For example, http://www.ubs.com/onesource/ubs) OR contact the Online Services Support Desk at 888.279.3343 . | ||